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DUE TO THE SENSITIVE NATURE OF OUR RESEARCH-GRADE PEPTIDES AND RELATED PRODUCTS, WHICH ARE STRICTLY FOR LABORATORY AND SCIENTIFIC RESEARCH USE ONLY, WE DO NOT OFFER REFUNDS, RETURNS, OR EXCHANGES ONCE A PURCHASE HAS BEEN COMPLETED.

BY PLACING AN ORDER WITH BIOCOLLEX LLC, YOU ACKNOWLEDGE AND AGREE THAT ALL PURCHASES ARE NON-REFUNDABLE AND NON-EXCHANGEABLE.

WE STRONGLY ENCOURAGE YOU TO CAREFULLY REVIEW ALL PRODUCT INFORMATION, DESCRIPTIONS, SPECIFICATIONS, PURITY DETAILS, AND PRICING BEFORE COMPLETING YOUR PURCHASE. IF YOU HAVE ANY QUESTIONS OR NEED CLARIFICATION BEFORE ORDERING, PLEASE CONTACT US AT INFO@BIOCOLLEXRESEARCH.COM—WE ARE HAPPY TO ASSIST.

PLEASE NOTE:  

• BIOCOLLEX LLC CANNOT GUARANTEE PRODUCT INTEGRITY IF RECONSTITUTED WITH ANYTHING OTHER THAN LABORATORY-GRADE SOLVENTS OR IF PROPER RESEARCH STORAGE PROTOCOLS ARE NOT FOLLOWED. CREDITS OR REFUNDS WILL NOT BE ISSUED FOR ISSUES ARISING FROM IMPROPER HANDLING, STORAGE, OR RECONSTITUTION OUTSIDE RECOMMENDED RESEARCH GUIDELINES.  

THANK YOU FOR UNDERSTANDING THAT THIS POLICY ALLOWS US TO MAINTAIN THE HIGHEST STANDARDS OF QUALITY AND COMPLIANCE FOR RESEARCH-USE-ONLY PRODUCTS.