Frequently Asked Questions

WHAT ARE PEPTIDES AND HOW DO THEY WORK ?

Peptides are short chains of amino acids that act as essential building blocks and signaling molecules. Amino acids are often called the “building blocks of protein,” and when two or more amino acids bond together, they form a peptide. When these chains become long and complex, they are classified as proteins.

DO THESE PRODUCTS COME WITH INSTRUCTIONS?

Products from BioCollex do not include usage instructions, as they are strictly for in vitro research and prohibited by law for human or animal use. Misuse or unlawful application will result in permanent denial of service.

HOW LONG DO PRODUCTS TAKE TO DELIVER?

Products are usually shipped out same day and are expected to arrive at your doorstep within 2-3 business days. 

Back orders are subject to around a 7 day delay.

WHAT PAYMENT METHODS DO WE ACCEPT?

We are currently accepting all major credit cards & Apple Pay. We also accept CashApp, Zelle and Venmo. 

ARE YOUR COMPOUNDS THIRD PARTY TESTED?

Yes. All of our peptides undergo independent third-party testing to verify purity, identity, and quality. Certificates of Analysis (COAs) from accredited laboratories are available to confirm that each batch meets strict research-grade standards. Our products are intended strictly for research use only (RUO) and are supplied to laboratories and research professionals for analytical and scientific purposes.

*We will transition to 6x testing starting our next batch of COA's to demonstrate our c-GMP certified manufacturers unmatched quality.*

Still Need Assistance?

Have any more questions for us? Feel free to reach out via email! We are happy to assist with any issues regarding payment, shipment or product information. Please note: we do not promote our products for human or animal consumption. Any inquiries regarding the following will be respectfully disregarded.